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In-App Guidance Dashboard

Prompt Engagement

By Salesforce Labs

Rating
4.5
Reviews
2
Pricing
Free
Listed since
2020

About In-App Guidance Dashboard

Customizable prompt dashboard to measure engagement

In-App Guidance prompts are generally available within Salesforce already, and this package offers reports and dashboards to measure engagement with prompts.

Use this dashboard as a template, and customize the reports to fit your organization's needs! See the full documentation with FAQs and how to customize the dashboard and reports here: http://sfdc.co/in-app-guidance-dashboard-faqs.

IMPORTANT NOTE: This is one of two dashboard packages for In-App Guidance. This package is for single prompts which are free for all users. The second dashboard package is for multiple-step walkthroughs: http://sfdc.co/walkthrough-engagement-dashboard.

Highlights

  • ✦ Understand how users are engaging with prompts and improve learning experiences. → Measure actions and dismiss clicks, see trends across prompts, and drill down into detailed information about each prompt and user.
  • ✦ Easily join user data with prompt data. → Use our pre-built custom report type with user data such as roles and profiles. Customize the report type to join with custom user data so you can segment information in ways most relevant for your org.
  • ✦ No need to build from scratch! → Customize our out-of-the-box dashboard, or save time constructing your own prompt metrics and dashboards from customizable reports that have relevant metrics and formulas built-in.

Screenshots

Identify engagement trends across prompts

Image 1 of 9

Identify engagement trends across prompts

Pricing

Free.

Compatibility

Requires
  • Sales Cloud
Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on July 21, 2020
Languages
  • English