Rating
Not rated yet
Reviews
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Pricing
Paid
From $3,600 per company per year
Listed since
2022

About Heap for Salesforce

Surface behavioral insights within Salesforce

This connector is a managed integration to send Heap behavioral data to Salesforce. Heap will create two custom objects to sync user and account usage data on a nightly basis. Event usage is calculated as number of users or accounts who performed an event in a certain lookback window (e.g. number of users who signed up for marketing emails in the past 7 days).

With this connector, you can sync behavioral data to Salesforce to take action based on behavioral patterns. Customer Success, Sales, and Marketing organizations can use Heap data in account health scoring, customer usage reporting, and customer engagement automation.

Highlights

  • Create customer success strategies from early behavioral indicators to help reduce churn and predict expansion.
  • Use existing Salesforce integrations to send Heap data across your entire customer success stack and trigger campaigns based upon account activity.
  • Build real account health scores by blending behavioral insights with Salesforce data.

Screenshots

Power customer analysis with Heap’s Salesforce Integration

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Power customer analysis with Heap’s Salesforce Integration

Pricing

Paid, from $3,600 per company per year.

Heap for Salesforce plans
PlanPriceBilled
Default Plan$3,600 per companyYearly

For more details on pricing: https://www.heap.io/pricing

Compatibility

Requires
  • Sales Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on June 25, 2021
Languages
  • English