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GridX Utility Business Operations Support (BOS) Cloud

By GridXFinance

Rating
Not rated yet
Reviews
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Pricing
Paid
From $1 per user per year
Listed since
2021

About GridX Utility Business Operations Support (BOS) Cloud

Business Operating System for the Utilities Industry

GridX on Salesforce provides a comprehensive solution to deliver the meter-to-cash-to-engagement business process for utility and community energy service providers. Energy service providers are enabled with the GridX-Salesforce solution to manage the entire customer lifecycle from onboarding and enrollment to rate calculations, billing and financial management, energy usage energy analytics, including rate comparison, rate recommendations, billing analytics, forecasting and revenue analytics.

Highlights

  • Rate design, rate analytics, billing and settlements: manage customer lifecycle from rate recommendation to billing and energy usage analytics. Supports complex rates for any business model: residential, commercial and more.
  • Key account management and customer engagements: omni-channel customer engagements, key account manager and CSR consoles, self-service, rate marketing, rate mailers, campaigns and customer notifications.
  • Big data analytics: interval data, usage & cost, forecasting, rate & bill comparison, real-time what-if analysis, revenue and margin analytics and more.

Screenshots

CSR console for customer account management, energy usage, billing, cases and analytics

Image 1 of 5

CSR console for customer account management, energy usage, billing, cases and analytics

Pricing

Paid, from $1 per user per year.

GridX Utility Business Operations Support (BOS) Cloud plans
PlanPriceBilled
Default Plan$1 per userYearly

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on January 7, 2021
Languages
  • English
  • Portuguese
  • Chinese (China)
  • Spanish

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