Moxie Email for Service Cloud
By MoxieMass Emails
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- Listed since
- 2010
About Moxie Email for Service Cloud
Email Management Software
Moxie Email is easy to deploy and fits seamlessly into existing infrastructure without heavy IT dependence. It provides an integrated, cross-channel customer experience, enhances agent productivity, leverages past investments, and improves service speed and quality.
FEATURES
Leverage your investment in the Service Cloud Contact and Case management capabilities as well as any other tools used Provide agents with on-demand access to Service Cloud Contacts and Cases Handle millions of interactions seamlessly and cost-effectively Protect critical information with the latest security advancements Deliver cross-channel interaction history to Service Cloud users Single sign-on ensures that all users have seamless access to Moxie’s Email
BENEFITS
Easy access to Service Cloud to increase agent productivity and responsiveness Provide controlled access to all interaction history for Service Cloud users Handle high volumes of emails seamlessly and cost-effectively Respond rapidly, accurately, and securely Monitor quality for continuous improvement
Highlights
- Reduce Email Processing Time – Intelligently route emails
- Improve Agent Productivity
- Exceed Customer Expectations
Screenshots
Image 1 of 2
Pricing
Paid.
Contact Moxie Software for pricing.
Compatibility
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Not supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on June 30, 2010
- Languages
- Dutch
- English
- Finnish
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Chinese (Taiwan)
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