JourneyVoice

Reach Every Customer, Folks who can't read English and folks who can't read at all. Emails go unread. SMS gets lost. Many readers may not know English at all. Genetrix brings two native enhancements to Salesforce Marketing Cloud:

1. JourneyVoice adds voice to your journeys So you can reach people for whom reading is a friction. 2. MCT (Marketing Cloud Email Translator) Automate multilingual translation, natively in Content Builder.

No Middleware. No Workarounds. Built for SFMC Admins.

JourneyVoice: Drag the activity onto your canvas, map your Data Extensions, and launch. DNC-compliant.

Usecases:

• Abandoned Cart Rescue: Timely, branded voice reminders for high-value customers.
• Renewals & Alerts: Automated voice nudges with higher answer rates than SMS.

MCT: Drop the MCT block in, point it at your English content, and pick your languages. MCT translates once, saves each language as a reusable, editable block, and serves the right one per subscriber at send.

Usecases:

• Global Campaigns: One email, every market, no separate send per language.

Lifecycle in-Language: Welcome, renewal, and win-back emails in each recipient's language.

Enterprise-Grade: GDPR & CCPA Compliant.