Gainsight Product Experience
By Gainsight, Inc
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Listed since
- 2025
About Gainsight Product Experience
Product adoption, visible in Salesforce
Gainsight PX syncs product usage data with Salesforce in both directions, matching records across Accounts, Contacts, and your custom Salesforce objects, so usage signals and CRM context stay connected wherever your teams look.
With that data flowing between systems, PX admins can view and drill into product usage by Salesforce attributes to personalize in-app messaging for specific customer segments.
Product usage also becomes reportable directly in Salesforce, so account and contact activity shows up in the reports and views your teams already use, without exporting anything separately.
This package contains the Connected App required to enable the integration. Install it alongside your Gainsight PX subscription to start syncing data.
Highlights
- Health Scoring: See customer health scores informed by product usage early enough for CSMs to act before a product issue becomes a retention risk.
- Personalization: View product usage by Salesforce attributes to personalize in-app messaging for specific customer segments.
- Reporting: Bring product usage into your existing Salesforce reports and views, no separate exports needed.
Screenshots
Image 1 of 2
Pricing
Free.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 26, 2025
- Industries
- High Tech
- Languages
- English