Gainsight Customer Communities
By Gainsight, Inc
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Listed since
- 2025
About Gainsight Customer Communities
Turn your community into a growth engine
Gainsight CC syncs your community data directly into Salesforce, giving CS, product, and sales teams a complete view of how customers engage beyond the CRM.
Once connected, community member and activity data flows into Salesforce alongside your existing Contacts and Accounts, so nothing lives in a separate system.
This package contains the Connected App required to enable the integration. Install it alongside your Gainsight Customer Communities subscription to start syncing data.
Highlights
- 360° view: See every customer's community activity, combined with Salesforce CRM data like Contacts and Accounts.
- Monitor Churn Risk: Monitor engagement across your customer base, at the company or individual level, and spot accounts that have gone quiet before they churn.
- Product Prioritization: Tie product ideas back to account ARR, so your product team can prioritize requests by their real dollar value.
Screenshots
Image 1 of 6
Pricing
Free.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 26, 2025
- Industries
- High Tech
- Languages
- English