G2  Service Management Application logo

G2 Service Management Application

By G2 Services and Solutions

Rating
5.0
Reviews
1
Pricing
Paid
From $79 per user per month
Listed since
2024

About G2 Service Management Application

Streamline your support operations to provide exceptional customer service

From start-up to enterprise G2 is a natively developed Salesforce AI application that provides a dynamic user defined customer service application for Ticketing, Incident Management, SLA, Asset Management, Task Management. and Customer Portal to streamline your support business processes

Highlights

  • Incident Management, Asset Management, SLA ,Escalation Management, Customer Portal with dynamic modifiable workflows and escalation processes based on your specific business operations needs

Screenshots

Dashboard Examples

Image 1 of 2

Dashboard Examples

Pricing

Paid, from $79 per user per month.

G2 Service Management Application plans
PlanPriceBilled
Default Plan$79 per userMonthly

There is three classes of pricing: * Super Admin (set-up users, approves workflows, assigns priorities etc) * CSR User: (Works Service requests) * Portal / End User: Company or partner End User who reports a problem, or request service

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on February 16, 2023
Industries
  • Horizontal Product
Languages
  • English