Enhanced Summary
By Salesforce Labs
- Rating
- 5.0
- Reviews
- 2
- Pricing
- Free
- Listed since
- 2025
About Enhanced Summary
Turn attachments into concise summary
Turn attachments (e.g. long call transcripts) into concise summary directly on Case record. This package provides ready-to-use AI Prompt Templates and an autolaunched Flow to summarize Case Description or the most recent attached file and write the result to a summary field.
Highlights
- Summarize Case Description text or attached file via AI
- Clinical summary with category recommendation
- Zero-code Flow automation with record-triggered orchestration
- Least-privilege access via packaged Permission Set
Screenshots
Image 1 of 7
Pricing
Free.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Health Cloud
- Requires
- Einstein 1
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce security review
- Passed on September 15, 2025
- Industries
- Horizontal Product
- Communications
- Healthcare & Life Sciences
- Languages
- English