Elyn Returns & Exchanges Module
By Elyn
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free to install
- Listed since
- 2024
About Elyn Returns & Exchanges Module
Reduce refunds with Online Exchanges
Fashion brands are refunding every single e-commerce return. With return rates ranging from 25 to 50%, this represents a huge cost.
Elyn enables brands to retain massive revenue by implementing online exchanges & store credit. The Elyn customer-facing return platform enables customers to autonomously request returns with the most appropriated option:
- An exchange between variants of the same product
- An exchange between different products of the same price
- An exchange between different products with different price tags
- Instant exchanges that do not require reserving inventory
- Flat Store credit
- Topped-up Store credit
Elyn is fully integrated to Salesforce Commerce Cloud thanks to our SFCC Cartridge
Brands using Elyn typically reduce their refunds by 30% thanks to exchanges & store credit, and reduce return-related support tickets by 60%.
Highlights
- Fully branded return interface
- Return options fitting any scenario
- Fully integrated with Salesforce Commerce Cloud
- Fully integrated with Einstein, to suggest relevant products in the context of a different-product exchange
- +30% revenue retention thanks to online exchanges and store credit
- -60% return-related support tickets
Screenshots
Image 1 of 3
Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| Starter Plan | $200 per company | Monthly |
Compatibility
- Works with
- B2C Commerce Cloud
- Requires
- B2C Commerce Cloud
- Industries
- Consumer Goods
- High Tech
- Retail
- Languages
- English
- French