Einstein Article Recommendations Value
By Salesforce LabsDashboards & Reports
- Rating
- 1.7
- Reviews
- 3
- Pricing
- Free
- Listed since
- 2022
About Einstein Article Recommendations Value
View Savings at a Glance with the Article Recommendations Value Dashboard
Get insight into your article recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Quantify productivity gains, track how agents interact with recommended articles, and analyze the performance of knowledge articles.
To get started, set up Einstein Article Recommendations and CRM Analytics. Next, install the app and click Create in Analytics Studio. Finally, answer a few questions about your Article Recommendations set up, and then sit back while we build your custom dashboard.
Highlights
- Quickly build reports and visualizations of Article Recommendation’s business value, KPIs, and exclusive analytics.
- Track trends in agent interactions to identify the most useful articles and areas for improvement.
- Measure content performance by showing the most and least recommended articles.
Screenshots
Image 1 of 3
Pricing
Free.
Compatibility
- Requires
- Sales Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on November 13, 2023
- Languages
- English
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