- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From €30,000 per virtual assistant per year
- Listed since
- 2022
About DRUID
Enhance user experience with DRUID conversational AI
DRUID AI is an industry- and technology-agnostic conversational business applications platform. It helps you build and deploy connected virtual assistants that improve productivity through multi-channel conversational AI automation, allowing your customers and employees to interact with the existing applications and data seamlessly.
What makes us different?
- DRUID provides a unified conversational experience incorporating multiple AI and digital technologies under the same umbrella (i.e., advanced conversation design tools, evaluation and validation capabilities and analytics dashboard with ROI calculator, etc.).
- DRUID facilitates a low-code/no-code integration between multiple external and internal channels (Facebook, Slack, Microsoft Teams, WhatsApp, WeChat) and a company's internal back-end systems performing either API-based automation (API integrations, SQL databases, ERPs, CRMs etc.) or UI based automation by integrating with RPA technologies.
- DRUID’s proprietary NLP technology offers 98% accuracy and native support for + 50 languages providing an unparalleled human-like conversational experience.
Highlights
- DRUID adds a CONVERSATIONAL LAYER to ANY EXISTING ENTERPRISE SYSTEM, triggering back-end process automation to increase operational efficiency. It helps you: • Enhance user experience • Nurture employees' satisfaction • Reduce churn • Boost revenue
- UNIFIED CONVERSATION DESIGN, EVALUATION and ANALYTICS: • +500 preconfigured virtual assistants to easily deploy conversational flows • Advanced evaluation tool to enhance the NLP/NLU model • Confusion Matrix and Clarity Chart built in the platform
- DRUID is used for MULTIPLE USE-CASES: • Employee-facing: IT helpdesk, HR, Accounts Payable, FAQs, sales & back-office assistant, etc. • Customer-facing: customer onboarding, contact center, lead capturing, patient support applications, etc.
Screenshots and videos
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Pricing
Paid, from €30,000 per virtual assistant per year.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | €30,000 per virtual assistant | Yearly |
Fixed-price contract with annual billing. Licenses: DRUID AI Platform license + Virtual assistant license depending on the covered business processes.
Compatibility
- Salesforce editions
- Professional
- Enterprise
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 29, 2022
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)