Rating
Not rated yet
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Pricing
Paid
From €30,000 per virtual assistant per year
Listed since
2022

About DRUID

Enhance user experience with DRUID conversational AI

DRUID AI is an industry- and technology-agnostic conversational business applications platform. It helps you build and deploy connected virtual assistants that improve productivity through multi-channel conversational AI automation, allowing your customers and employees to interact with the existing applications and data seamlessly.

What makes us different?

  • DRUID provides a unified conversational experience incorporating multiple AI and digital technologies under the same umbrella (i.e., advanced conversation design tools, evaluation and validation capabilities and analytics dashboard with ROI calculator, etc.).
  • DRUID facilitates a low-code/no-code integration between multiple external and internal channels (Facebook, Slack, Microsoft Teams, WhatsApp, WeChat) and a company's internal back-end systems performing either API-based automation (API integrations, SQL databases, ERPs, CRMs etc.) or UI based automation by integrating with RPA technologies.
  • DRUID’s proprietary NLP technology offers 98% accuracy and native support for + 50 languages providing an unparalleled human-like conversational experience.

Highlights

  • DRUID adds a CONVERSATIONAL LAYER to ANY EXISTING ENTERPRISE SYSTEM, triggering back-end process automation to increase operational efficiency. It helps you: • Enhance user experience • Nurture employees' satisfaction • Reduce churn • Boost revenue
  • UNIFIED CONVERSATION DESIGN, EVALUATION and ANALYTICS: • +500 preconfigured virtual assistants to easily deploy conversational flows • Advanced evaluation tool to enhance the NLP/NLU model • Confusion Matrix and Clarity Chart built in the platform
  • DRUID is used for MULTIPLE USE-CASES: • Employee-facing: IT helpdesk, HR, Accounts Payable, FAQs, sales & back-office assistant, etc. • Customer-facing: customer onboarding, contact center, lead capturing, patient support applications, etc.

Screenshots and videos

Automate customer interactions easily

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Automate customer interactions easily

Pricing

Paid, from €30,000 per virtual assistant per year.

DRUID plans
PlanPriceBilled
Default Plan€30,000 per virtual assistantYearly

Fixed-price contract with annual billing. Licenses: DRUID AI Platform license + Virtual assistant license depending on the covered business processes.

Compatibility

Salesforce editions
  • Professional
  • Enterprise
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on September 29, 2022
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese (China)
  • Spanish
  • Swedish
  • Thai
  • Chinese (Taiwan)