Rating
4.8
Reviews
5
Pricing
Free
Listed since
2025

About Knowledge Falcon

Streamline Knowledge Access with Intelligent Navigation in Salesforce

Knowledge Falcon: Elevate Your Salesforce Knowledge Management

Knowledge Falcon is a powerful Lightning Component designed to enhance your Salesforce Knowledge experience. With an intuitive left sidebar navigation, users can quickly browse and access Knowledge Articles based on predefined Data Categories. Say goodbye to endless searches—Knowledge Falcon brings structure and efficiency to knowledge discovery.

Key Features & Benefits: ✅ Automatic Knowledge Navigation – Dynamically populates the sidebar based on available Knowledge Data Categories. ✅ Seamless User Experience – Enhances usability with an intuitive, clean interface for easy article access. ✅ Optimized Search & Discovery – Multi-category selection, language filters, and smart sorting by Title or Relevance. ✅ Lightning-Ready & Mobile-Friendly – Works flawlessly in Salesforce Lightning and on mobile devices. ✅ Quick Setup & Customization – Configure with ease: set default expanded/collapsed states, add custom fields, and control article view behavior (including console tab support).

Highlights

  • 🔹 Automated Knowledge Navigation – Sidebar updates dynamically based on available Knowledge Data Categories.
  • 🔹 Lightning-Fast Search & Access – Quickly find relevant articles without extensive searching.
  • 🔹 Seamless Salesforce Integration – Fully compatible with Salesforce Lightning Experience.
  • 🔹 User-Friendly Interface – Clean, intuitive design for improved user engagement.
  • 🔹 Easy Setup & Customization – Minimal configuration required for quick deployment.
  • 🔹 Enhanced Productivity – Empower support teams and end-users with structured knowledge access.

Screenshots

Seamless Access to Articles and Categories in a Single Screen

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Seamless Access to Articles and Categories in a Single Screen

Pricing

Free.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
Requires
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on February 6, 2025
Languages
  • English