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Data Connector

Staircase AI by Gainsight

By Gainsight, Inc

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Pricing
Free
Listed since
2025

About Data Connector

Bring AI-powered customer intelligence into your Salesforce workflow

This Data Connector is the secure data pipeline between Salesforce and Staircase. It authenticates the connection then keeps customer records, activity, and health data synced in real time between the two systems.

This package is hosted and processed in the US and EU, meeting data residency expectations for both regions.

This is a required companion package. It does not run standalone. Install it alongside the Staircase AI by Gainsight integration.

Highlights

  • Surface key account needs, such as expansion opportunities, gone dark accounts, and more with Executive Dashboards that highlight priority actions
  • View communication and activity gaps at a glance by quickly identifying where communication is lacking, helping you prioritize outreach, strengthen relationships, and prevent customer dissatisfaction or churn.
  • Understand exactly why accounts present churn risk, and stop the next one from happening the same way.

Screenshots

Staircase AI Data connector External Client App details

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Staircase AI Data connector External Client App details

Pricing

Free.

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on December 19, 2025
Industries
  • High Tech
Languages
  • English