Concretio ChatBridge
Real-Time Chat Translation for Service Cloud
By Concretio Apps Private Limited
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $4,500 per company per year
- Listed since
- 2026
About Concretio ChatBridge
Speak every customer’s language - instantly
The Chat Translator app seamlessly connects users and service agents with instant translation, enhancing Salesforce chat features for effortless multilingual communication.
Highlights
- Enable seamless communication in Salesforce with real-time chat translation, allowing agents and users to chat and view replies in their own local languages.
- Native Agent Experience: No switching tabs. Translations happen directly within the standard Salesforce Chat and Messaging components.
- Auto-Language Detection: Automatically identifies the customer's language to start translating instantly.
- Smart Translation: Leverage top-tier engines (Google, Azure and Bhashini) with auto-detection and fallback mechanisms to ensure 100% uptime.
- Breaking language barriers across India, now powered by Bhashini, India's govt-built translation engine.
Screenshots and videos
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Pricing
Paid, from $4,500 per company per year.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Yearly | $4,500 per company | Yearly | 7 days |
ChatBridge is billed annually, starting at $4,500/year. A 7-day free trial is available on all plans, so you can try it before you commit. For pricing questions, reach out to chatbridge-sales@concret.io.
The publisher offers discounts.
Compatibility
- Works with
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 22, 2025
- Industries
- Education
- Healthcare & Life Sciences
- Travel, Transportation, and Hospitality
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)