Charket LINE®
For Supporting Your Customers Through LINE
By Charket
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $4,000 per 5 users per month
- Listed since
- 2023
About Charket LINE®
Interact with LINE customers from Salesforce
Charket LINE® is one of the most secure, if not the most secure, solutions to connect LINE official accounts to Salesforce Customer 360. Charket LINE leverages LINE's cloud-based APIs to make sure all data from your LINE customers is only processed and stored within your own Salesforce org. No external servers or proxy servers are used to access to your data. Due to the nature of this direct integration, compliance with GDPR and future personal data protection laws is made possible through Salesforce's compliance with such laws and regulations.
By working with our other Charket apps, contacts and leads in Salesforce are associated with their social profiles from WeChat, WeCom, WhatsApp and LINE. Customer service agents user Salesforce Omni-Channel to support customers through social media. Agents can easily create cases from chat conversations and keep customers updated through real-time social network notifications.
- LINE is a trademark of LINE Corporation.
Highlights
- Connect your LINE official account directly to Salesforce CRM without using any proxy servers. Your data, both in transit over the Internet and at test in Salesforce database, will be fully secured.
- Map LINE users with Salesforce leads and contacts, and create cases from LINE chat conversations.
- Use Salesforce Omni-Channel to route and process inquiries from LINE customers.
Screenshots
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Pricing
Paid, from $4,000 per 5 users per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $4,000 per 5 users | Monthly |
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on April 26, 2023
- Languages
- English