Rating
5.0
Reviews
2
Pricing
Free to install
Listed since
2025

About Centro

The power and magic of Agentforce directly within Microsoft Teams.

Centro brings Agentforce directly into Microsoft Teams, empowering Sales, Support, and every team to work faster, smarter, and without the friction of switching apps. With Salesforce collaboration available in chats, channels, and shared workspaces, teams can close deals, resolve tickets, and support customers—all inside Microsoft Teams.

Business Benefits

  • Prompt users to action with Agent Action Prompts
  • Send and Receive Salesforce Updates in Teams Conversations
  • Accelerate Sales Cycles with Real-Time Collaboration
  • Improve Internal Support and Case Resolution
  • Strengthen Customer Engagement in Shared Channels
  • Increase Overall Team Productivity

Technical Highlights

  • Integrated Chat with Salesforce Agents in Microsoft Teams
  • Secure, Compliant, and Native Salesforce Integration
  • Create @mentionable Agents in Teams
  • Works with Salesforce Sales Cloud, Service Cloud, and any Active Agent
  • Fast Deployment with Minimal Setup
  • Works with Employee (Internal) and Service (External) Agents

Highlights

  • Prompt Users (no more prompting the AI) to Proactively Interact with Agent Action Prompts
  • Users may interact with Agents in 1:1 Chats
  • Instantly Share Salesforce Updates with Teams Conversations
  • Accelerate Deal Closures and Shorten Sales Cycles
  • Resolve Internal Support Cases Faster with Agentforce in Teams
  • Strengthen Customer Engagement via Shared Channels
  • Secure, Compliant, and Native Salesforce Integration
  • Collaborate on Salesforce Records Without Leaving Microsoft Teams
  • Create @mentionable Agents in Microsoft Teams

Screenshots

Agentforce in Microsoft Teams

Image 1 of 5

Agentforce in Microsoft Teams

Pricing

Free to install.

Centro plans
PlanPriceBilled
Agentforce for Microsoft Teams - Platform Fee Per Agent$1,500 per companyMonthly

The Agentforce for Microsoft Teams is a tiered platform fee that is based on the number of Microsoft Teams users, plus a per-Agent fee. Contact sales for more details: sales@centro.rocks

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
Requires
  • Einstein 1
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Salesforce security review
Passed on April 21, 2025
Industries
  • Financial Services
  • Healthcare & Life Sciences
  • High Tech
Languages
  • English