Case Quick Close for Salesforce Service Console logo

Case Quick Close for Salesforce Service Console

By Admin's Helper

Rating
4.9
Reviews
16
Pricing
Free
Listed since
2021

About Case Quick Close for Salesforce Service Console

Save 30 seconds on every Case!

Do your agents want to close Cases faster? In minutes you have a component or button in your Salesforce to close Cases faster.

This app will save your agents 30 seconds per support case. In an org that processes 10,000 support cases/year, this equates to a savings of 83 hours of work per year.

No coding is required. Suitable for all Administrators.

Customization The "Close Case" button or component can be added to your Lightning Case Page Layout anywhere. Administrators can easily define the fields displayed on the Close Case page. The fields displayed can be configured per Record Type.

As seen on IdeaExchange In Classic, we had the possibility to create a dedicated Close Case Button with Record Type specific Page Layouts. 230 people asked on IdeaExchange to have the same behavior in Lightning. This App re-creates the beloved functionality in Lightning.

Happy Users Happy Users, nothing makes a good Admin happier. And oftentimes the small things in life make the biggest difference to Users. Each App is focused on one problem, is affordable, and can be installed in less than 30 minutes.

Highlights

  • CLOSE CASES FASTER ✔ Dedicated Close Case Component ✔ Anywhere on your Page ✔ Any Fields you define
  • CUSTOMIZE ✔ Select any Field via Field Set ✔ Record Type Specific Field Sets ✔ Anywhere on your Case Pages
  • 30-MINUTE SETUP GUARANTEE ✔ Be up and running in 30 minutes or less ✔ No coding or complex setup required ✔ Fully native to Salesforce

Screenshots

Case Quick Close for Salesforce Service Console screenshot 1

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Pricing

Free.

Compatibility

Requires
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on May 28, 2021
Languages
  • English