Case Milestone & Entitlement Dashboard
By Salesforce Labs
- Rating
- 4.0
- Reviews
- 3
- Pricing
- Free
- Listed since
- 2021
About Case Milestone & Entitlement Dashboard
Prebuilt Entitlements & Milestones Dashboard
Understand how well you are keeping up with your customers' Service Level Agreements with this prebuilt Dashboard. The Reports use the standard Entitlements and Milestones Objects
- Milestone Achievement rate
- Open violations which require attention
- Average time to complete Milestones
- Milestones breached over time
- Sum of Milestone Breach Time
- Open Cases by Milestone Status
- And much more!
Highlights
- Check out the user guide attached to this listing under 'More Details' for more info.
Screenshots
Image 1 of 3
Pricing
Free.
Compatibility
- Requires
- Platform Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on February 16, 2021
- Languages
- English