Bolt Data Connect for Agentforce

Built on Salesforce, Bolt Data Connect (BDC) empowers service organizations with real-time visibility into connected asset performance—without writing a single line of code. Optimized for service engineers, BDC makes it easy to monitor, analyze, troubleshoot, and document machine data directly within cases and work orders, all while staying within Salesforce data limits.

By bridging the gap between IoT telemetry and Salesforce business processes, BDC enables users to seamlessly interact with field-based assets and take action using clicks, not code.

With Agentforce, users can take this a step further—asking natural-language questions about asset data and receiving actionable responses. Key capabilities include:

• Answering questions about historical telemetry for any connected asset
• Retrieving and analyzing current telemetry across groups of connected assets
• Generating summaries of asset-specific data, including alerts and anomalies
• Asset Health Summary to accelerate root cause analysis and service resolution
• This package requires Bolt Data Connect app licenses. *