ISV Analytics
AppExchange Analytics for Salesforce Partners
By Beyond The Cloud
- Rating
- 5.0
- Reviews
- 7
- Pricing
- Free
- Paid plans from $100 per company per month
- Listed since
- 2024
About ISV Analytics
Track AppExchange App Analytics to Drive Growth and Reduce Churn
The app equips Salesforce ISV and OEM Partners with detailed insights into the usage of their AppExchange apps, enabling better product and customer management decisions.
ISV Analytics provides tracking of customer interactions, feature usage, and installation trends, while also visualizing key metrics related to customer health and licensing. Users can access detailed dashboards to visualize data on feature adoption, usage patterns over time and across regions, unique user interactions, and more.
The app utilizes the AppExchange App Analytics API and supports custom logging from the app's code.
We designed this product based on our own experiences with publishing AppExchange apps when we needed meaningful and readily available analytics data. ISV Analytics will help you refine your product roadmap, optimize your marketing strategies, manage customer retention, and drive business growth through actionable, data-driven insights.
Highlights
- 🚀 Refine Your Product Roadmap: Make informed roadmap decisions based on feature utilization, as well as usage and installation trends.
- 💰 Optimize Pricing Strategy: Choose the best pricing model for your solution based on customer engagement analysis and user type comparison.
- 📈 Drive Growth: Make key business decisions using customer rankings, license data, and usage trend analysis.
- 🚫 Mitigate Churn and Enhance Customer Retention: Visualize declining usage patterns for specific customers, identify licenses nearing expiration, and spot clients who are not using their purchased licenses.
- 📊 Track Your Own Events: Use the custom interactions feature to log and track your own events and interactions as needed.
- 📣 Improve Your Marketing Strategy: Discover where your top customers are located and identify underperforming regions. Spot patterns among your best clients.
- ⚠️ Address Issues Before They Escalate: Monitor unhandled exceptions in your packages. Detect application flaws, identify features that need attention, and find out which customers are most affected so you can take appropriate action.
- 🛠️ Create Your Own Visualizations: Build custom dashboards and charts using the data we collect for you.
Screenshots
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Pricing
Free, paid plans from $100 per company per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Standard | $100 per company | Monthly | 14 days |
| Premium | $400 per company | Monthly | 14 days |
| Enterprise | $750 per company | Monthly | 14 days |
The prices below apply to annual payments. Full pricing available at https://isvanalytics.beyondthecloud.dev/pricing
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on March 12, 2024
- Industries
- High Tech
- Nonprofit
- Languages
- English