Alcmeon for Salesforce

Alcmeon for Salesforce is a powerful business messaging solution that links Alcmeon's customer profiles with Salesforce Service Cloud and brings a 360 view on all conversational channels. Leveraging Alcmeon’s best of breed technology, which combines seamlessly rule-based and AI algorithms, guided conversations and NLP chatbots, automatic and human answering, Alcmeon for Salesforce lets enterprises manage incoming public & private customer messages very efficiently. Alcmeon, which is primarily designed for leading B2C brands, has embedded an impressive array of specific conversational analytics to measure performance and customer satisfaction (NPS, CES, C-Sat...). Whether the main goal is to improve customer service or to increase sales, Alcmeon is the most advanced business messaging platform for large businesses.