Accenture Moments Manager for Hospitality

The Accenture Moments Manager for Hospitality, built on the Salesforce Platform is designed to help keep your brand’s promise. It inspires your workforce to provide guests with the particular experience they are looking for on this stay – perhaps the same guest will have different needs depending on whether their stay is for a family holiday, a romantic weekend away, a business trip or a solo travel experience. Our premise is that hotels can no longer afford to operate a one-size-fits-all model, and our platform can enable the degree of personalization that is so crucial today.

It empowers your hotel’s workforce, including both front of house and support staff, is the goal of this platform. It enables teams to work together smoothly, and offer guests a tangibly better stay. This solution is capable of integrating with your legacy systems to pull together everything you might need to know to provide exceptional service to the guest on a single screen allowing for effective time-management and seamless guest experiences