Response Labs

Make Every Message Matter

Summary

Response Labs is a Digital CRM Marketing agency that helps brands forge meaningful relationships with their prospects, leads and customers through digital marketing. We believe the digital marketing experience should drive engagement and nurture a beneficial relationship between the customer and the brand to Make Every Message Matter™.

We have years of implementation, integration and digital marketing experience with enterprise Clients. Industry and category experience includes grocery, food and beverage, restaurant (including quick service restaurants [QSR] and casual dining restaurants), manufacturing and building construction, video game, retail, transportation logistics, medical and dental, insurance and national associations.

Response Labs was founded in January 2014 by three digital marketing veterans. The core leadership have a long history of working together beginning at a Baltimore technology startup, then (following the acquisition of that startup) at a large, international advertising agency, and finally as founding partners of Response Labs.

Highlights

  • Implementation of Salesforce Marketing Cloud and Salesforce Sales Cloud for enterprise brands // We are experienced with both new configurations, as well as migrating existing customers to the latest versions of SalesForce
  • Integration via custom API development of SalesForce Marketing Cloud and Salesforce Sales Cloud for enterprise brands // We are experienced with connecting SalesForce to 3rd party applications and custom-built technology stacks
  • Digital marketing strategy, data science, and campaign management of CRM for enterprise brands // We are experienced with email, sms, push, and advertising for lead acquisition, nurturing and conversion, plus customer loyalty retention and reactivation
  • Partner Tier

    registered
  • YEAR OF FOUNDING

    2014
  • Appexchange Reviews

    2
  • Appexchange Rating

    5/5
  • Certified Professionals

    2
  • Email

    ddawes@responselabs.com
  • Phone

    (443) 629-1660
  • Visit Website

  • Response Labs

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (8)

# Portfolio

Key clients:

# Geographic Focus

Languages: English

International: United States

United States: Maryland, Minnesota

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