Response Labs

Make Every Message Matter

Response Labs is a Digital CRM Marketing agency that helps brands forge meaningful relationships with their prospects, leads and customers through digital marketing. We believe the digital marketing experience should drive engagement and nurture a beneficial relationship between the customer and the brand to Make Every Message Matter™.

We have years of implementation, integration and digital marketing experience with enterprise Clients. Industry and category experience includes grocery, food and beverage, restaurant (including quick service restaurants [QSR] and casual dining restaurants), manufacturing and building construction, video game, retail, transportation logistics, medical and dental, insurance and national associations.

Response Labs was founded in January 2014 by three digital marketing veterans. The core leadership have a long history of working together beginning at a Baltimore technology startup, then (following the acquisition of that startup) at a large, international advertising agency, and finally as founding partners of Response Labs.

Highlights

  • Implementation of Salesforce Marketing Cloud and Salesforce Sales Cloud for enterprise brands // We are experienced with both new configurations, as well as migrating existing customers to the latest versions of SalesForce
  • Integration via custom API development of SalesForce Marketing Cloud and Salesforce Sales Cloud for enterprise brands // We are experienced with connecting SalesForce to 3rd party applications and custom-built technology stacks
  • Digital marketing strategy, data science, and campaign management of CRM for enterprise brands // We are experienced with email, sms, push, and advertising for lead acquisition, nurturing and conversion, plus customer loyalty retention and reactivation
  • Certified Professionals

    6
  • Salesforce Certifications

    11
  • Appexchange Reviews

    2
  • Appexchange Rating

    5/5
  • YEAR OF FOUNDING

    2014
  • Email

    ddawes@responselabs.com
  • Phone

    (443) 629-1660
  • Visit Website

  • Response Labs

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (11)

Salesforce Certified Marketing Cloud Email Specialist

5 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Marketing Cloud Administrator

2 x Salesforce Certified Marketing Cloud Administrator

Marketing Cloud Developer

1 x Marketing Cloud Developer

Sales Cloud Consultant

1 x Sales Cloud Consultant

Marketing Cloud Consultant

1 x Marketing Cloud Consultant

Salesforce Certified Administrator

1 x Salesforce Certified Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English

International: United States

United States: Maryland, Minnesota

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CloudMasonry is a full-service and the leading provider of Salesforce consulting services for organizations both large and small across the US. The consulting company leverages its experience with cloud-based systems to help companies discover more significant value in their Salesforce investments. With their extensive experience across major industries, they have combined deep enterprise consulting experience with their collaborative approach to project delivery.

Client feedback from AppexChange:
“CloudMasonry was extremely easy to work with and very knowledgeable. They worked within our budget restrictions and offered as much follow-up support as we needed. I would highly recommend them.”

Certified Professionals: 49

AppExhange Reviews: 19

AppExhange Rating: 4.9

International: 2 Countries

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