Highlights Transformation expertise includes: Case/Complaints Management, Grants Management, Inspection Management, Vendor Management, Matter Case Management, IT Systems Management (ITSM), Customer Relationship Management (CRM). CoreSphere’s Agile Framework (CAF) recognizes several Agile methods, including Scrum, Kanban, Lean, XP, and Scaled Agile Framework (SAFe) that can successfully deliver software projects, as well as accommodate the optimal method for a given project task. Industry solution services include: cloud-based Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) platforms. Description CoreSphere is a proven expert in cloud-based implementation that has helped numerous Federal Government customers transform their businesses by moving solutions to the Salesforce and Force.com cloud platform as one of the most successful small business Salesforce implementation partners. Our Salesforce Certified team has delivered Salesforce solutions to ten Federal Government Agencies. Our relevant expertise includes:-CRM/Case Management/Customer Service Expertise: CoreSphere brings 10 plus years of experience with CRM, Case Management, Customer Service, and Contact Center based solutions across multiple industries and technology platforms-Solution Breadth: Our team has implemented a broad range of Salesforce solutions including ServiceCloud, SalesCloud, MarketingCloud, Radian6, Force.com, Communities, Customer Portal, and Sites. Our team has deployed one of the most functionally rich public facing website on the Force.com platform.-CoreTools Agile Project Management Application: Project Management application built by CoreSphere on Salesforce.com’s Force.com platform that can be implemented into a Salesforce environment or used as a stand-alone application.
# Service lines
# Salesforce Expertise
# Certifications (183)
# Geographic Focus
International: United States
United States: Arkansas, California, District of Columbia, Florida, Georgia, Maryland, Michigan, New Jersey, New York, North Carolina, Texas, Virginia
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