# ProQuest Consulting

> With 13+ years of experience and 200+ certifications, ProQuest specialises in Field Service, Customer Service, Sales Optimisation, and AI- the areas that drive real business impact.

Contact us now:
02 8081 0210
info@proquestit.com
www.proquestit.com

## Overview

At ProQuest Consulting, we help businesses unlock the full potential of Salesforce by aligning it with their strategy, integrating it seamlessly, and optimising it for long-term success. Whether you're scaling operations, enhancing sales, or improving customer experiences, we deliver high-impact sol

At ProQuest Consulting, we help businesses unlock the full potential of Salesforce by aligning it with their strategy, integrating it seamlessly, and optimising it for long-term success. Whether you're scaling operations, enhancing sales, or improving customer experiences, we deliver high-impact solutions through innovation, AI-driven automation, and expert execution. Whether you're new to Salesforce or looking to maximise its potential, we take a business-first approach to ensure technology works for you—driving measurable results with clarity and agility.

ProQuest is a Decision Inc. Company (a leading Global Technology Services consultancy), meaning our Salesforce expertise is backed by world-class AI, data, analytics, and automation capabilities, ensuring businesses have the insights and technology to drive sustained growth and competitive advantage.

Multi-Cloud Salesforce Solutions
We design and deliver multi-cloud solutions tailored to your business needs:
Service Cloud, Voice & Field Service
Sales Cloud, CPQ & Marketing
Salesforce Maps
Experience Cloud
MuleSoft
CRM Analytics & Tableau
AI & Agentforce
Industry Solutions: E&U, Fins, RCG, Public Sector, and Healthcare

## Details

- **Location:** Sydney, NSW, Australia
- **Founded:** 2007
- **Partnership Level:** Summit
- **Rating:** 4.9/5
- **Reviews:** 78
- **Projects Completed:** 154
- **Certified Experts:** 32
- **Total Certifications:** 171
- **Website:** http://www.proquestit.com/

## Expertise

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## Services

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## Industries

- Healthcare and Life Sciences
- High Tech
- Retail

## Certifications

- Certified AI Associate (Other)
- Salesforce Certified Administrator (Administration)
- App Builder (Builder)
- Service Cloud Consultant (Consultant)
- Sales Cloud Consultant (Consultant)
- Certified AI Specialist (Specialist)
- Field Service Consultant (Consultant)
- Platform Developer I (Developer)
- OmniStudio Developer (Developer)
- Salesforce Certified Business Analyst (Other)
- Sharing & Visibility Architect (Architect)
- OmniStudio Consultant (Consultant)
- Platform Developer II (Developer)
- Salesforce Certified Associate (Other)
- Application Architect (Architect)
- Data Architecture & Management Designer (Architect)
- Development Lifecycle & Deployment Architect (Architect)
- Experience Cloud Consultant (Consultant)
- Advanced Administrator (Administration)
- CPQ Specialist (Specialist)
- Data Cloud Consultant (Consultant)
- User Experience Designer (Designer)
- Associate Administrator (Administration)
- Financial Services Cloud Accredited Professional (Other)
- Integration Architect (Architect)
- JavaScript Developer I (Developer)
- Process Automation Accredited Professional (Other)
- Advanced Field Service Accredited Professional (Other)
- Associate Platform Developer I (Developer)
- B2B Solution Architect (Architect)
- Energy and Utilities Cloud Accredited Professional (Other)
- Industries CPQ Developer (Developer)
- Nonprofit Cloud Consultant (Consultant)
- Pardot Specialist (Specialist)
- Public Sector Solutions Accredited Professional (Other)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Tableau CRM & Einstein Discovery Consultant (Consultant)

## Languages

- en
- fr
- ja
- es

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*Profile from [CRM Consulting](https://crm.consulting/company/proquestit/)*