# Persistent Systems Ltd.

> A Salesforce Partner for 20+ years, Persistent is trusted to deliver world-class CX fueled by Salesforce’s platforms & solutions. Our Salesforce experience includes over 2,200 joint engagements, 300,000+ Trailhead badges and 9,500+ certifications.

## Overview

Persistent Systems’ Global Salesforce Practice delivers best-in-class solutions that help you transcend into a modern digital enterprise with a customer-centric, data-driven & seamless customer experience.

Offerings:

CX Transformation
•	Digital Strategy
•	Process Optimization
•	Experience Design
•

Persistent Systems’ Global Salesforce Practice delivers best-in-class solutions that help you transcend into a modern digital enterprise with a customer-centric, data-driven & seamless customer experience.

Offerings:

CX Transformation
•	Digital Strategy
•	Process Optimization
•	Experience Design
•	Technology Advisory

Salesforce Cloud Implementation
•	Solution Design
•	Implementation Services
•	Testing & Optimization
•	Change Management
•	Handover & Hypercare
•	Managed Services

CX Platform Integration
•	Enterprise Integration with MuleSoft
•	Computer Telephone Integration

Customer Analytics & Insights
•	AI & Machine Learning with Einstein 
•	Marketing Intelligence with Datorama
•	Business Intelligence with Tableau

Industry Solutions 
•	Banking, Financial Services & Insurance
•	Healthcare & Life sciences 
•	Manufacturing
•	CPG & Retail
•	Cross Industry

## Details

- **Location:** Santa Clara, CA, Australia
- **Founded:** 1990
- **Partnership Level:** Summit
- **Rating:** 4.9/5
- **Reviews:** 74
- **Projects Completed:** 221
- **Certified Experts:** 2062
- **Total Certifications:** 7637
- **Website:** https://www.persistent.com/partner-ecosystem/salesforce/

## Expertise

- Community Cloud (10%)
- CPQ & Billing (10%)
- Sales Cloud (10%)
- Service Cloud (10%)
- Marketing Cloud (10%)
- Financial Cloud (10%)
- Health Cloud (10%)
- B2C Commerce (10%)
- Einstein Analytics (10%)
- Field Service Lightning (10%)

## Services

- Business Consulting (25%)
- Systems Integration (25%)
- Custom Development (25%)
- Preconfigured Solutions (25%)

## Industries

- Financial Services
- Healthcare and Life Sciences
- High Tech

## Certifications

- Certified AI Associate (Other)
- Platform Developer I (Developer)
- Salesforce Certified Administrator (Administration)
- Salesforce Certified Associate (Other)
- Certified AI Specialist (Specialist)
- App Builder (Builder)
- Data Cloud Consultant (Consultant)
- JavaScript Developer I (Developer)
- Sales Cloud Consultant (Consultant)
- Service Cloud Consultant (Consultant)
- Platform Developer II (Developer)
- Sharing & Visibility Architect (Architect)
- Certified MuleSoft Developer I (Developer)
- Experience Cloud Consultant (Consultant)
- Data Architecture & Management Designer (Architect)
- CPQ Specialist (Specialist)
- Application Architect (Architect)
- Salesforce Certified Business Analyst (Other)
- Advanced Administrator (Administration)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Development Lifecycle & Deployment Architect (Architect)
- Tableau CRM & Einstein Discovery Consultant (Consultant)
- Integration Architect (Architect)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Field Service Consultant (Consultant)
- Identity & Access Management Architect (Architect)
- Certified MuleSoft Associate (Other)
- OmniStudio Consultant (Consultant)
- System Architect (Architect)
- Marketing Cloud Developer (Developer)
- Process Automation Accredited Professional (Other)
- Marketing Cloud Consultant (Consultant)
- Associate Platform Developer I (Developer)
- Certified MuleSoft Integration Architect I (Architect)
- Certified MuleSoft Developer II (Developer)
- Pardot Specialist (Specialist)
- Associate Administrator (Administration)
- Industries CPQ Developer (Developer)
- Associate Platform App Builder (Other)
- Certified MuleSoft Platform Architect I (Architect)
- Financial Services Cloud Accredited Professional (Other)
- Health Cloud Accredited Professional (Other)
- User Experience Designer (Designer)
- Marketing Cloud Personalization Accredited Professional (Other)
- Net Zero Cloud Accredited Professional (Other)
- Associate Einstein Consultant (Consultant)
- B2B Solution Architect (Architect)
- B2B Commerce for Administrators Accredited Professional (Administration)
- B2C Commerce Developer (Developer)
- Certified Marketing Associate (Other)
- Certified Hyperautomation Specialist (Specialist)
- Pardot Consultant (Consultant)
- B2C Solution Architect (Architect)
- Heroku Architect Designer (Architect)
- Manufacturing Cloud Accredited Professional (Other)
- Order Management Administrator Accredited Professional (Administration)
- Security & Privacy Accredited Professional (Other)
- Nonprofit Cloud Consultant (Consultant)
- Tableau Desktop Specialist (Specialist)
- Associate Billing Specialist (Specialist)
- B2B Commerce for Developers Accredited Professional (Developer)
- Certified Catalyst Specialist (Specialist)
- Certified Slack Administrator (Administration)
- Communications Cloud Accredited Professional (Other)
- Consumer Goods Cloud Accredited Professional (Other)
- Energy and Utilities Cloud Accredited Professional (Other)
- Revenue Cloud Consultant Accredited Professional (Consultant)
- Salesforce Certified Sales Representative (Other)
- Salesforce CMS Accredited Professional (Other)
- B2C Commerce Architect (Architect)
- Commerce Cloud Einstein Accredited Professional (Other)
- Contact Center Accredited Professional (Other)
- Education Cloud Consultant (Consultant)
- Einstein Prediction Builder Accredited Professional (Other)
- Loyalty Management Accredited Professional (Other)
- Media Cloud Accredited Professional (Other)
- OmniStudio Developer (Developer)
- Order Management Developer Accredited Professional (Developer)
- Sales Business Excellence Accredited Professional (Other)
- Salesforce Certified Strategy Designer (Designer)
- Salesforce Maps Accredited Professional (Other)

## Languages

- en
- fr
- de

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*Profile from [CRM Consulting](https://crm.consulting/company/persistent/)*