# Orange Business

> Orange Business is a global IT and communications services provider in 220 countries. We help companies collaborate more effectively and engage better with their customers, connecting their people, sites and machines securely and reliably.

## Overview

Orange Business distinguishes itself by the variety of its customer relationship management solutions and its specific know-how to enable integrations with Salesforce:

- Communication: Integration of reference contact center solutions (Genesys, Avaya, Cisco and Kiamo) and the Cloud Flexible Contact

Orange Business distinguishes itself by the variety of its customer relationship management solutions and its specific know-how to enable integrations with Salesforce:

- Communication: Integration of reference contact center solutions (Genesys, Avaya, Cisco and Kiamo) and the Cloud Flexible Contact Center solution, offering a unified workstation in Sales and Service Cloud.
- Collaboration: collaborative devices for document management or integration of corporate social network
- Capitalization: analysis and processing of data based on our Flexible Data solution 
- Mobility: mobile application (web, mobile, intranet applications) development
- Analyze: integration of business flow management solutions
- Customer loyalty: Implementation of mailing and SMS campaigns through Contact Everyone

We bring together the wealth of Salesforce CRM with the power of our Flexible Contact Center to design a unique 100% cloud-based solution.

We advise companies on the whole of their digital strategy and develop and integrate solutions such as Digital Workspace, Sales and Field Services, eCommerce, payment, customer insight, Digital Applications…

## Details

- **Location:** Paris
- **Founded:** 2006
- **Partnership Level:** Summit
- **Rating:** 4.9/5
- **Reviews:** 9
- **Projects Completed:** 15
- **Certified Experts:** 96
- **Total Certifications:** 330
- **Website:** https://www.orange-business.com/

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## Industries

- Energy and Utilities
- Public Sector and Government

## Certifications

- Salesforce Certified Associate (Other)
- Salesforce Certified Administrator (Administration)
- App Builder (Builder)
- Platform Developer I (Developer)
- Sales Cloud Consultant (Consultant)
- Certified AI Associate (Other)
- Service Cloud Consultant (Consultant)
- Sharing & Visibility Architect (Architect)
- Certified AI Specialist (Specialist)
- Data Architecture & Management Designer (Architect)
- Salesforce Certified Business Analyst (Other)
- Application Architect (Architect)
- Data Cloud Consultant (Consultant)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Experience Cloud Consultant (Consultant)
- Platform Developer II (Developer)
- Certified MuleSoft Developer I (Developer)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Advanced Administrator (Administration)
- Integration Architect (Architect)
- OmniStudio Developer (Developer)
- Certified MuleSoft Platform Architect I (Architect)
- Development Lifecycle & Deployment Architect (Architect)
- Identity & Access Management Architect (Architect)
- Marketing Cloud Consultant (Consultant)
- Pardot Specialist (Specialist)
- System Architect (Architect)
- User Experience Designer (Designer)
- Associate Administrator (Administration)
- Associate Platform Developer I (Developer)
- B2C Commerce Developer (Developer)
- Certified Marketing Associate (Other)
- Certified MuleSoft Developer II (Developer)
- Certified MuleSoft Integration Architect I (Architect)
- Field Service Consultant (Consultant)
- JavaScript Developer I (Developer)
- Marketing Cloud Developer (Developer)
- Tableau CRM & Einstein Discovery Consultant (Consultant)

## Languages

- en
- fr

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*Profile from [CRM Consulting](https://crm.consulting/company/orange-business/)*