# Omega CRM. A Merkle Company

> We provide an innovative customer experience service. Innovation, Strategy and implementation services on all Salesforce Cloud products to improve the business process of the companies for gaining competitiveness. Leaders in the use of AI-based autonomous

## Overview

We provide a complete portfolio of services to implement new innovative customer experiences: Consultancy, implementation and support for all the industries and different types of companies. 

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives th

We provide a complete portfolio of services to implement new innovative customer experiences: Consultancy, implementation and support for all the industries and different types of companies. 

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies. As an innovation award-winning Salesforce Consulting Partner, we are leaders in the use of AI-based autonomous agents.

We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. 
Sales Cloud, (SF Maps); Service Cloud, (with Service Voice); Marketing Cloud & Pardot end-to-end services; Commerce Cloud (B2B & B2C); Community Cloud (CMS)
Analytics (Tableau partnership); Integration Cloud (MuleSoft); Field Service & pioneers in the use of AI-based autonomous with Agentforce.

We have earned more than +2700 certifications to date!

We are FY24 Community Impact Partner,  FY23 Salesforce Partner of the Year and Education and non-profit organizations Premiun Partner Salesforce.org

## Details

- **Location:** Madrid, Barcelona, Granada, Paris, France
- **Founded:** 2002
- **Partnership Level:** Summit
- **Rating:** 4.9/5
- **Reviews:** 87
- **Projects Completed:** 26
- **Certified Experts:** 440
- **Total Certifications:** 1941
- **Website:** https://www.omegacrmconsulting.com/

## Expertise

- [object Object]
- [object Object]
- [object Object]
- [object Object]
- [object Object]
- [object Object]

## Services

- [object Object]
- [object Object]
- [object Object]
- [object Object]

## Industries

- Education
- Healthcare and Life Sciences
- Manufacturing

## Certifications

- Certified AI Associate (Other)
- Salesforce Certified Administrator (Administration)
- App Builder (Builder)
- Platform Developer I (Developer)
- Certified AI Specialist (Specialist)
- Salesforce Certified Associate (Other)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Sales Cloud Consultant (Consultant)
- Service Cloud Consultant (Consultant)
- Sharing & Visibility Architect (Architect)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Data Architecture & Management Designer (Architect)
- Experience Cloud Consultant (Consultant)
- Application Architect (Architect)
- Platform Developer II (Developer)
- JavaScript Developer I (Developer)
- Data Cloud Consultant (Consultant)
- Pardot Specialist (Specialist)
- Salesforce Certified Business Analyst (Other)
- Certified Marketing Associate (Other)
- Advanced Administrator (Administration)
- Development Lifecycle & Deployment Architect (Architect)
- Associate Administrator (Administration)
- Marketing Cloud Consultant (Consultant)
- Associate Platform Developer I (Developer)
- Associate Platform App Builder (Other)
- Integration Architect (Architect)
- User Experience Designer (Designer)
- Field Service Consultant (Consultant)
- Process Automation Accredited Professional (Other)
- Marketing Cloud Developer (Developer)
- Education Cloud Consultant (Consultant)
- Identity & Access Management Architect (Architect)
- System Architect (Architect)
- Tableau CRM & Einstein Discovery Consultant (Consultant)
- Nonprofit Cloud Consultant (Consultant)
- Certified MuleSoft Developer I (Developer)
- Marketing Cloud Personalization Accredited Professional (Other)
- Security & Privacy Accredited Professional (Other)
- Einstein Prediction Builder Accredited Professional (Other)
- Marketing Cloud Advanced Cross Channel Accredited Professional (Other)
- Certified MuleSoft Associate (Other)
- OmniStudio Developer (Developer)
- Associate Einstein Consultant (Consultant)
- B2C Commerce Developer (Developer)
- CPQ Specialist (Specialist)
- OmniStudio Consultant (Consultant)
- Health Cloud Accredited Professional (Other)
- Pardot Consultant (Consultant)
- Service Cloud Einstein Accredited Professional (Other)
- B2B Commerce for Administrators Accredited Professional (Administration)
- B2B Commerce for Developers Accredited Professional (Developer)
- Certified MuleSoft Developer II (Developer)
- Certified MuleSoft Integration Architect I (Architect)
- Certified MuleSoft Platform Architect I (Architect)
- Energy and Utilities Cloud Accredited Professional (Other)
- Industries CPQ Developer (Developer)
- Consumer Goods Cloud Accredited Professional (Other)
- Contact Center Accredited Professional (Other)
- Heroku Architect Designer (Architect)
- B2B Solution Architect (Architect)
- Financial Services Cloud Accredited Professional (Other)
- Heroku Developer Accredited Professional (Developer)
- Loyalty Management Accredited Professional (Other)
- Marketing Cloud Intelligence Accredited Professional (Other)
- Salesforce Certified Sales Representative (Other)
- Salesforce CMS Accredited Professional (Other)
- Salesforce Maps Accredited Professional (Other)

## Languages

- en
- fr
- de
- it
- pt
- es

---
*Profile from [CRM Consulting](https://crm.consulting/company/omegacrmconsulting/)*