# MYCOM GmbH

> We help our customers achieve lasting reductions in customer service workload through increased process efficiency while enhancing customer satisfaction.

## Overview

20 years of experience in the customer service industry. 

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we g

20 years of experience in the customer service industry. 

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software. 

Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.

MYCOM helps companies of all sizes to achieve greatness in customer satisfaction. 
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.

## Details

- **Location:** Berlin, Germany
- **Founded:** 2001
- **Partnership Level:** Select
- **Rating:** 4.9/5
- **Reviews:** 17
- **Projects Completed:** 4
- **Certified Experts:** 19
- **Total Certifications:** 85
- **Website:** https://www.mycom-net.com/

## Services

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## Industries

- Manufacturing

## Certifications

- Salesforce Certified Administrator (Administration)
- Certified AI Associate (Other)
- App Builder (Builder)
- Service Cloud Consultant (Consultant)
- Sales Cloud Consultant (Consultant)
- Data Architecture & Management Designer (Architect)
- Platform Developer I (Developer)
- Salesforce Certified Associate (Other)
- Sharing & Visibility Architect (Architect)
- Advanced Administrator (Administration)
- Platform Developer II (Developer)
- Application Architect (Architect)
- Field Service Consultant (Consultant)
- Associate Administrator (Administration)
- Certified AI Specialist (Specialist)
- Salesforce Certified Business Analyst (Other)
- Data Cloud Consultant (Consultant)
- Development Lifecycle & Deployment Architect (Architect)
- Experience Cloud Consultant (Consultant)
- JavaScript Developer I (Developer)
- Certified MuleSoft Developer I (Developer)
- CPQ Specialist (Specialist)
- Identity & Access Management Architect (Architect)
- Integration Architect (Architect)
- Pardot Specialist (Specialist)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Salesforce Certified Sales Representative (Other)

## Languages

- en
- de

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*Profile from [CRM Consulting](https://crm.consulting/company/mycom-net/)*