# lead & conduct !

> We are transforming Customer Relationship Management with high value platform driven solutions into customer- and market-driven powerhouses.We help customers to build tailored solutions with high focus on their needs and a trustful relationship.

## Overview

Highlights
 - Develop guided CRM-visions and commit to innovation and smart change leadership.
 - Focus on customer and market needs as our objectives and dynamically leverage organizational capabilities.
 - Create and live culture of change.
 Description
 We create precise tailor-made and enterprise sensible solutions for marketing, sales and services in mid-tier companies. As organizational "change-sherpas" we are transforming customer relationship management with high value platform driven solutions into customer- and market-driven solutions.Key Differentiators:a) Well, what we do is conducting change consulting & management on C-level – i.e. monitoring clothly, listening attentively, reducing learning curves, empowering, solving and avoiding problems – with strong impact for efficient and resilient implementation and development of successful customer relationships.b) We are the only consultancy in our region that built up a smart and also high quality linkages between sales, change, financial controlling expertise abreast with the development of real talents around digital areas of expertise in the excellent IT-cluster of North-Rhine Westphalia in Germany.c) And we focus on individuals as well as on organizations.d) Our passions & knowledge, our ideas, our values, our sense of humor and finally our story will remain unique, no matter how many more people flock our industry.

Highlights
 - Develop guided CRM-visions and commit to innovation and smart change leadership.
 - Focus on customer and market needs as our objectives and dynamically leverage organizational capabilities.
 - Create and live culture of change.
 Description
 We create precise tailor-made and enterprise sensible solutions for marketing, sales and services in mid-tier companies. As organizational "change-sherpas" we are transforming customer relationship management with high value platform driven solutions into customer- and market-driven solutions.Key Differentiators:a) Well, what we do is conducting change consulting & management on C-level – i.e. monitoring clothly, listening attentively, reducing learning curves, empowering, solving and avoiding problems – with strong impact for efficient and resilient implementation and development of successful customer relationships.b) We are the only consultancy in our region that built up a smart and also high quality linkages between sales, change, financial controlling expertise abreast with the development of real talents around digital areas of expertise in the excellent IT-cluster of North-Rhine Westphalia in Germany.c) And we focus on individuals as well as on organizations.d) Our passions & knowledge, our ideas, our values, our sense of humor and finally our story will remain unique, no matter how many more people flock our industry.

## Details

- **Location:** Hoevelhof, Northrhine Westphalia, Germany
- **Founded:** 2011
- **Partnership Level:** registered
- **Rating:** 5.0/5
- **Reviews:** 2
- **Projects Completed:** 7
- **Certified Experts:** 6
- **Total Certifications:** 15
- **Website:** https://lead-conduct.de

## Expertise

- Sales Cloud (100%)

## Services

- Business Consulting (25%)
- Systems Integration (25%)
- Custom Development (25%)
- Preconfigured Solutions (25%)

## Certifications

- Certified Administrator (Administration)
- Certified Sales Consultant (Consultant)
- App Builder (Builder)
- Einstein Analytics and Discovery Consultant (Consultant)

## Languages

- English
- German
- Russian
- Simplified Chinese

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*Profile from [CRM Consulting](https://crm.consulting/company/lead-conduct/)*