Highlights Business first approach Deep industry experience Existing accelerators and tools focusing on CRM value and adoption Description Modern customers expect exceptional, and personalized experiences at every interaction. Whether you serve businesses or consumers, your customers require efficient, secure transactions across all channels, responsive and transparent service and support, rapid and accurate results, and high-quality products and services.To meet these expectations—and do it profitably—you need to align front, middle, and back office operations across enterprise functions – a Connected experience. With a shared vision for connected enterprises that are hyper customer focused and aligned, KPMG LLP and Salesforce help digitally transform your business to compete and succeed in today’s world while being prepared for the future. KPMG’s experienced driven approach to enterprise-wide digital transformation—Connected. Powered. Trusted.—provides industry-focused, cross-cloud solutions and accelerated business results that align with how companies operate their business on a day-to-day basis.By tying the front office to the rest of the organization, KPMG and Salesforce help you deliver exceptional customer experiences.