# Kaizen

> Business-first Salesforce consulting with strong expertise in Manufacturing and Hospitality. Kaizen helps companies implement, evolve and adopt Salesforce around their sales, marketing and service processes.

## Overview

Kaizen combines Salesforce expertise with a strong understanding of the business processes behind each project.

Manufacturing and Hospitality are two core areas of expertise for Kaizen.

In Manufacturing, we work with direct and indirect sales, distributors, specifiers and specification-driven sale

Kaizen combines Salesforce expertise with a strong understanding of the business processes behind each project.

Manufacturing and Hospitality are two core areas of expertise for Kaizen.

In Manufacturing, we work with direct and indirect sales, distributors, specifiers and specification-driven sales, project-based selling, complex quoting processes, international teams, after-sales service and ERP integration.

In Hospitality, we work with complex hotel operations involving guest data across multiple systems, CRM/PMS integration, B2B and groups/MICE sales, Contact Center processes and front desk customer interactions.

We support new implementations and existing Salesforce environments through consulting, integration, evolution, adoption and ongoing support with CaaS.

## Details

- **Location:** Barcelona, Spain
- **Founded:** 2009
- **Partnership Level:** Select
- **Rating:** 5.0/5
- **Reviews:** 12
- **Projects Completed:** 8
- **Certified Experts:** 6
- **Total Certifications:** 19
- **Website:** https://kaizenstep.com/salesforce/partner?utm_source=appexchange&utm_campaign=appexchangelisting&utm_medium=listing&utm_term=appexchangelisting&utm_content=appexchangelisting

## Expertise

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## Services

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## Industries

- Professional Services
- Travel, Transportation and Hospitality

## Certifications

- App Builder (Builder)
- Certified Administrator (Administration)
- Marketing Cloud Email Specialist (Specialist)
- Marketing Cloud Consultant (Consultant)
- Platform Developer 1 Certifications (Developer)
- Certified Advanced Administrator (Administration)
- Certified Sales Consultant (Consultant)
- Pardot Specialist (Specialist)

## Languages

- en
- fr
- pt
- es

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*Profile from [CRM Consulting](https://crm.consulting/company/kaizen/)*