# FORWARD

> We help our clients FORWARD by identifying and implementing their Commerce, Marketing and Service Cloud needs, becoming a true customer centric company using the state-of-the-art Salesforce Customer Success Platform.

## Overview

FORWARD is a Salesforce driven digital agency. Forward is part of Xplore Group, a division of the Cronos Group focused on digital services and e-commerce.

With an agile approach, Forward offers multiple products such as Commerce Cloud, Service Cloud, Marketing Cloud, Sales Cloud, Account Engagement

FORWARD is a Salesforce driven digital agency. Forward is part of Xplore Group, a division of the Cronos Group focused on digital services and e-commerce.

With an agile approach, Forward offers multiple products such as Commerce Cloud, Service Cloud, Marketing Cloud, Sales Cloud, Account Engagement, Marketing Cloud Next, Storefront Next,... We present a strategic approach aligned with the clients' need. In-depth partnership, open communication and trust in the team enables quick response and changes within a project. A proactive attitude to spot opportunities goes hand in hand with a customer-centric approach. That's how we succeed in maximizing every part of the product. We support our customers with exploiting, maintaining and continuously developing their platform to ensure this quality label. 

Forward built a nice client portfolio in multiple industries: Retail (JBC, Torfs, Omoda, Krëfel, CKS, vidaXL,...), Manufacturing (Sibelco), Telecom (Orange), Automotive (D'Ieteren Auto), Pharma & Cosmetics (Multipharma, Planet Parfum, Di), Hospitality (Lunch Garden, Martin's Hotels), Media (DPGMedia)...

## Details

- **Location:** Hasselt, Belgium
- **Founded:** 2017
- **Partnership Level:** Summit
- **Rating:** 4.8/5
- **Reviews:** 51
- **Projects Completed:** 6
- **Certified Experts:** 52
- **Total Certifications:** 165
- **Website:** http://www.forward.eu/

## Services

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## Industries

- Automotive
- Consumer Goods
- Professional Services
- Retail

## Certifications

- Certified AI Associate (Other)
- B2C Commerce Developer (Developer)
- Salesforce Certified Associate (Other)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Salesforce Certified Administrator (Administration)
- B2C Commerce Architect (Architect)
- Data Cloud Consultant (Consultant)
- Salesforce Certified Business Analyst (Other)
- JavaScript Developer I (Developer)
- Marketing Cloud Consultant (Consultant)
- App Builder (Builder)
- Certified Marketing Associate (Other)
- Marketing Cloud Developer (Developer)
- Service Cloud Consultant (Consultant)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Platform Developer I (Developer)
- Certified AI Specialist (Specialist)
- Marketing Cloud Personalization Accredited Professional (Other)
- Pardot Specialist (Specialist)
- Associate Administrator (Administration)
- Associate Platform App Builder (Other)
- Order Management Administrator Accredited Professional (Administration)
- Salesforce Certified Strategy Designer (Designer)
- Advanced Administrator (Administration)
- Associate Platform Developer I (Developer)
- Field Service Consultant (Consultant)
- Integration Architect (Architect)
- Sales Cloud Consultant (Consultant)
- Salesforce Certified Sales Representative (Other)
- Associate Einstein Consultant (Consultant)
- Commerce Cloud Einstein Accredited Professional (Other)
- CPQ Specialist (Specialist)
- Einstein Prediction Builder Accredited Professional (Other)
- Experience Cloud Consultant (Consultant)
- Marketing Cloud Advanced Cross Channel Accredited Professional (Other)
- Pardot Consultant (Consultant)
- Application Architect (Architect)
- Associate Billing Specialist (Specialist)
- B2B Solution Architect (Architect)
- B2C Solution Architect (Architect)
- Consumer Goods Cloud Accredited Professional (Other)
- Data Architecture & Management Designer (Architect)
- Development Lifecycle & Deployment Architect (Architect)
- Headless API First Accredited Professional (Other)
- Identity & Access Management Architect (Architect)
- Nonprofit Cloud Consultant (Consultant)
- OmniStudio Consultant (Consultant)
- Order Management Developer Accredited Professional (Developer)
- Platform Developer II (Developer)
- Process Automation Accredited Professional (Other)
- Sharing & Visibility Architect (Architect)
- System Architect (Architect)
- User Experience Designer (Designer)

## Languages

- nl
- en
- fr
- es

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*Profile from [CRM Consulting](https://crm.consulting/company/forward/)*