# factory42 GmbH

> Wir machen Salesforce zum Wachstumstreiber: mit klaren CRM-Prozessen, integrierten Daten, Automatisierung und praxisnahen KI Use Cases.

## Overview

factory42 unterstützt Unternehmen dabei, Salesforce als Treiber für CRM Success, Automatisierung und profitables Wachstum zu nutzen. Wir verbinden Beratung, Salesforce Expertise, Datenstrategie, Integration und KI Enablement, um Prozesse in Vertrieb, Marketing und Service messbar zu verbessern.

Uns

factory42 unterstützt Unternehmen dabei, Salesforce als Treiber für CRM Success, Automatisierung und profitables Wachstum zu nutzen. Wir verbinden Beratung, Salesforce Expertise, Datenstrategie, Integration und KI Enablement, um Prozesse in Vertrieb, Marketing und Service messbar zu verbessern.

Unsere Leistungen reichen von Salesforce Strategie, Prozessberatung und Implementierung über Systemintegration, Datenmodellierung, Customer 360 Konzepte und HealthChecks bis hin zu Automatisierung, KI Use Cases, Training und Managed Services.

Mit über 20 Jahren Erfahrung und mehr als 600 erfolgreichen CRM-Projekten arbeitet factory42 für mittelständische Unternehmen und internationale Marken. Zu unseren zufriedenen Kunden gehören SCHOCK, SPORTFIVE, CANCOM, Hermes, BestSecret, Thalia, ENGIE Deutschland, RATIONAL, Media Impact, Verivox und NEC.

factory42 wurde im ISG Provider Lens™ Report „Salesforce Ecosystem“ als Leader für Salesforce Implementation Services ausgezeichnet.

## Details

- **Location:** Munich, Germany
- **Founded:** 2007
- **Partnership Level:** Select
- **Rating:** 4.9/5
- **Reviews:** 93
- **Projects Completed:** 142
- **Certified Experts:** 31
- **Total Certifications:** 138
- **Website:** http://www.factory42.com/

## Expertise

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## Services

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## Industries

- Retail

## Certifications

- Salesforce Certified Administrator (Administration)
- App Builder (Builder)
- Sales Cloud Consultant (Consultant)
- Salesforce Certified Associate (Other)
- Service Cloud Consultant (Consultant)
- Salesforce Certified Business Analyst (Other)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Advanced Administrator (Administration)
- Certified AI Associate (Other)
- Platform Developer I (Developer)
- Certified AI Specialist (Specialist)
- Experience Cloud Consultant (Consultant)
- Associate Administrator (Administration)
- Marketing Cloud Developer (Developer)
- Data Cloud Consultant (Consultant)
- Sharing & Visibility Architect (Architect)
- Application Architect (Architect)
- Associate Platform App Builder (Other)
- Data Architecture & Management Designer (Architect)
- Marketing Cloud Consultant (Consultant)
- Process Automation Accredited Professional (Other)
- User Experience Designer (Designer)
- Pardot Consultant (Consultant)
- Pardot Specialist (Specialist)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Associate Platform Developer I (Developer)
- Integration Architect (Architect)
- JavaScript Developer I (Developer)
- Marketing Cloud Personalization Accredited Professional (Other)
- Media Cloud Accredited Professional (Other)
- OmniStudio Consultant (Consultant)
- B2C Solution Architect (Architect)
- Certified Marketing Associate (Other)
- Certified MuleSoft Associate (Other)
- CPQ Specialist (Specialist)
- Development Lifecycle & Deployment Architect (Architect)
- Field Service Consultant (Consultant)
- Identity & Access Management Architect (Architect)
- Manufacturing Cloud Accredited Professional (Other)
- Marketing Cloud Advanced Cross Channel Accredited Professional (Other)
- MC Account Engagement: Business Units Accredited Professional (Other)
- Order Management Administrator Accredited Professional (Administration)
- Order Management Developer Accredited Professional (Developer)
- Platform Developer II (Developer)
- Salesforce Certified Sales Representative (Other)
- Salesforce Certified Strategy Designer (Designer)
- Security & Privacy Accredited Professional (Other)
- System Architect (Architect)
- Tableau CRM & Einstein Discovery Consultant (Consultant)

## Languages

- en
- de

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*Profile from [CRM Consulting](https://crm.consulting/company/factory42/)*