# ESTRATEGIAS DIFERENCIADAS S.A.

> EDSA (Estrategias Diferenciadas S.A.) is a Salesforce consulting partner based in Argentina, with a presence in Chile and Mexico, focusing on Sales Cloud, Service Cloud, and Agentforce solutions.

## Overview

Estrategias Diferenciadas S.A. (EDSA) is a Salesforce Consulting Partner dedicated to helping organizations drive transformation through intelligent customer engagement, AI-powered automation, and cloud innovation. With a deep understanding of Salesforce solutions—including Sales Cloud, Service Clou

Estrategias Diferenciadas S.A. (EDSA) is a Salesforce Consulting Partner dedicated to helping organizations drive transformation through intelligent customer engagement, AI-powered automation, and cloud innovation. With a deep understanding of Salesforce solutions—including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce—our team of certified experts delivers customized implementations that align with each client’s business goals.

We specialize in:
* End-to-end Salesforce implementations and optimizations
* Data Cloud and CRM analytics integration
* AI-enhanced customer service with Agentforce and Digital Engagement
* Business process automation using Flow and Einstein AI
* Experience Cloud portals for clients, partners, and employees
* Industry-specific solutions for financial services, manufacturing, and retail

Our consultants are known for their agile approach, business-centric thinking, and ability to translate complex requirements into high-impact solutions. We’ve successfully led digital transformation projects across LATAM, improving KPIs such as lead conversion, case resolution time, and customer satisfaction.

## Details

- **Location:** Tandil, Buenos Aires, Argentina
- **Founded:** 1998
- **Partnership Level:** Provisional
- **Rating:** 3.8/5
- **Reviews:** 1
- **Certified Experts:** 2
- **Total Certifications:** 4
- **Website:** https://edsa.com/

## Languages

- en
- es

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*Profile from [CRM Consulting](https://crm.consulting/company/estrategias-diferenciadas/)*