# Consilium Software

> Consilium UniAgent integrates with salesforce using OpenCTI API and telephony platform API

## Overview

Consilium UniAgent™ is a powerful Premium CRM-CTI Connector
available on the Genesys AppFoundry that unifies all Genesys Cloud
CX interactions—voice, chat, email, messaging, and social media—
directly within the agent's CRM interface. This enables agents to
manage the complete customer journey effic

Consilium UniAgent™ is a powerful Premium CRM-CTI Connector
available on the Genesys AppFoundry that unifies all Genesys Cloud
CX interactions—voice, chat, email, messaging, and social media—
directly within the agent's CRM interface. This enables agents to
manage the complete customer journey efficiently from a single
desktop.

## Details

- **Location:** Singapore
- **Founded:** 2007
- **Rating:** 0.0/5
- **Website:** https://www.consiliumsoftware.com/smart-crm-cti-connector/#

## Languages

- en
- fi
- fr
- de

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*Profile from [CRM Consulting](https://crm.consulting/company/consilium-software/)*