# cbs Corporate Business Solutions Unternehmensberatung GmbH

> cbs CX is the Salesforce consultancy of cbs Corporate Business Solutions. For over 30 years, we have delivered high-quality business solutions for global processes.
With integrated AI, we enhance Customer Process Management – from Pre-Sales to Service.

## Overview

Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to the pure implementation of sales, service, and marketing processes. Genuine CRM starts with a customer-centric mindset to achieve a 360-degree view of all relevant customer data and processes.

With t

Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to the pure implementation of sales, service, and marketing processes. Genuine CRM starts with a customer-centric mindset to achieve a 360-degree view of all relevant customer data and processes.

With the power of Artificial Intelligence, we extend these capabilities by enabling predictive analytics, intelligent automation, and data-driven decision-making across the entire customer journey.

As a full-service provider, cbs helps customers integrate Salesforce solutions seamlessly into their system landscapes, with a special focus on Salesforce to SAP ERP and SAP CRM integration — now enhanced by AI-driven insights and automation.

## Details

- **Location:** Heidelberg, Germany
- **Founded:** 1995
- **Partnership Level:** Select
- **Rating:** 4.7/5
- **Reviews:** 8
- **Projects Completed:** 5
- **Certified Experts:** 30
- **Total Certifications:** 136
- **Website:** https://cbs-cx.com/

## Expertise

- [object Object]
- [object Object]

## Services

- [object Object]
- [object Object]
- [object Object]
- [object Object]

## Certifications

- Certified Administrator (Administration)
- Certified Sales Consultant (Consultant)
- Certified Service Consultant (Consultant)
- Field Service Lightning (Specialist)
- CPQ Specialist (Specialist)
- Platform Developer 1 Certifications (Developer)
- App Builder (Builder)
- Marketing Cloud Email Specialist (Specialist)
- Community Cloud Consultant (Consultant)
- Data Architecture and Management Specialist (Architect)

## Languages

- en
- de

---
*Profile from [CRM Consulting](https://crm.consulting/company/cbs-cx/)*