# Credera

> Salesforce Summit partner since 2007. Multi-cloud Salesforce delivery expertise, including Agentforce. Onshore and offshore managed service. Data, AI and change consultants. Omnicom company working alongside media, advertising, and PR agencies as a team.

## Overview

Credera is a global Salesforce Summit Partner helping organizations achieve 500% ROI with connected, data-driven, and AI-supported customer experiences.  

As a part of Omnicom, we combine Fortune 500 scale with a collaborative approach to deliver enterprise-grade transformation. We bridge the gap b

Credera is a global Salesforce Summit Partner helping organizations achieve 500% ROI with connected, data-driven, and AI-supported customer experiences.  

As a part of Omnicom, we combine Fortune 500 scale with a collaborative approach to deliver enterprise-grade transformation. We bridge the gap between business strategy and deep technical execution, helping teams realize 80% cost reductions and 69% faster campaigns.

With 35+ years of experience and 3,000+ consultants across 22 global locations, we provide end-to-end expertise across the Salesforce ecosystem:

- AI & Data: Agentforce blueprinting/deployment, Data Cloud, and Einstein AI strategy.
- Marketing Personalization: Marketing Cloud modernization, data enrichment, and audience suppression.
- Commerce & Industry: Consumer Goods Cloud (Trade Promotion Management/TPM/Retail Execution/REx) and Nonprofit Cloud.
- Core Platform: Sales Cloud, Service Cloud, and enterprise integration via MuleSoft.

Whether you need to revitalize your CRM, launch autonomous agents, or unify your data layer, Credera delivers trusted, scalable solutions built to last.

## Details

- **Location:** London, UK
- **Founded:** 1999
- **Partnership Level:** Summit
- **Rating:** 4.9/5
- **Reviews:** 69
- **Projects Completed:** 109
- **Certified Experts:** 152
- **Total Certifications:** 492
- **Website:** https://www.credera.com/en-gb/partnerships/salesforce/

## Expertise

- Community Cloud (25%)
- Lightning Experience (25%)
- Salesforce Platform (25%)
- Service Cloud (25%)

## Services

- Business Consulting (25%)
- Systems Integration (25%)
- Custom Development (25%)
- Preconfigured Solutions (25%)

## Industries

- Healthcare and Life Sciences
- Manufacturing
- Media
- Public Sector and Government
- Travel, Transportation and Hospitality

## Certifications

- Salesforce Certified Administrator (Administration)
- App Builder (Builder)
- Platform Developer I (Developer)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Certified AI Associate (Other)
- Sales Cloud Consultant (Consultant)
- Service Cloud Consultant (Consultant)
- Data Cloud Consultant (Consultant)
- Certified AI Specialist (Specialist)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- Marketing Cloud Intelligence Accredited Professional (Other)
- Data Architecture & Management Designer (Architect)
- Sharing & Visibility Architect (Architect)
- Pardot Specialist (Specialist)
- Salesforce Certified Associate (Other)
- Application Architect (Architect)
- OmniStudio Consultant (Consultant)
- Platform Developer II (Developer)
- Experience Cloud Consultant (Consultant)
- Advanced Administrator (Administration)
- Marketing Cloud Consultant (Consultant)
- Marketing Cloud Personalization Accredited Professional (Other)
- B2C Commerce Developer (Developer)
- Salesforce Certified Business Analyst (Other)
- Marketing Cloud Developer (Developer)
- CPQ Specialist (Specialist)
- JavaScript Developer I (Developer)
- Certified MuleSoft Developer I (Developer)
- Field Service Consultant (Consultant)
- Pardot Consultant (Consultant)
- Associate Administrator (Administration)
- Associate Platform Developer I (Developer)
- Development Lifecycle & Deployment Architect (Architect)
- OmniStudio Developer (Developer)
- Tableau CRM & Einstein Discovery Consultant (Consultant)
- Associate Platform App Builder (Other)
- Certified MuleSoft Associate (Other)
- Education Cloud Consultant (Consultant)
- Integration Architect (Architect)
- Identity & Access Management Architect (Architect)
- Industries CPQ Developer (Developer)
- Associate Einstein Consultant (Consultant)
- Certified Marketing Associate (Other)
- Nonprofit Cloud Consultant (Consultant)
- Salesforce Certified Strategy Designer (Designer)
- System Architect (Architect)
- User Experience Designer (Designer)
- Certified MuleSoft Developer II (Developer)
- Certified MuleSoft Integration Architect I (Architect)
- Certified MuleSoft Platform Architect I (Architect)
- Net Zero Cloud Accredited Professional (Other)
- Order Management Administrator Accredited Professional (Administration)
- Salesforce Certified Sales Representative (Other)
- Technical Architect (Architect)

## Languages

- en
- fr
- de
- it
- pt
- es

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*Profile from [CRM Consulting](https://crm.consulting/company/brightgen/)*