# Birlasoft

> Birlasoft offers a tailored approach to maximize the full potential of Salesforce for businesses across industries such as Manufacturing, CMT (Communications, Media & Tech), BFSI, Life Sciences and Energy & Utilities.

## Overview

Birlasoft helps enterprises maximize the value of Salesforce through industry-aligned solutions across Manufacturing, CMT, BFSI, Life Sciences, and Energy & Utilities. Leveraging AI and Agentforce, we enable intelligent, automated, and connected customer experiences that drive agility and growth.

F

Birlasoft helps enterprises maximize the value of Salesforce through industry-aligned solutions across Manufacturing, CMT, BFSI, Life Sciences, and Energy & Utilities. Leveraging AI and Agentforce, we enable intelligent, automated, and connected customer experiences that drive agility and growth.

From implementation to optimization, we align Salesforce with real business processes - helping organizations improve customer engagement, accelerate decision-making, and increase lifetime value.

## Details

- **Location:** Edison, NJ (USA), France
- **Founded:** 1995
- **Partnership Level:** Select
- **Rating:** 5.0/5
- **Reviews:** 18
- **Projects Completed:** 763
- **Certified Experts:** 202
- **Total Certifications:** 595
- **Website:** https://www.birlasoft.com/services/crm/salesforce

## Expertise

- Community Cloud (25%)
- CPQ & Billing (25%)
- Sales Cloud (25%)
- Service Cloud (25%)

## Services

- Business Consulting (20%)
- Systems Integration (20%)
- Custom Development (20%)
- Preconfigured Solutions (20%)
- Training (20%)

## Industries

- Media

## Certifications

- Salesforce Certified Administrator (Administration)
- Platform Developer I (Developer)
- Certified AI Associate (Other)
- Certified MuleSoft Developer I (Developer)
- App Builder (Builder)
- Certified AI Specialist (Specialist)
- Platform Developer II (Developer)
- Sales Cloud Consultant (Consultant)
- Service Cloud Consultant (Consultant)
- Data Cloud Consultant (Consultant)
- Salesforce Certified Associate (Other)
- Data Architecture & Management Designer (Architect)
- Sharing & Visibility Architect (Architect)
- Application Architect (Architect)
- OmniStudio Developer (Developer)
- CPQ Specialist (Specialist)
- Experience Cloud Consultant (Consultant)
- Certified MuleSoft Integration Architect I (Architect)
- Advanced Administrator (Administration)
- Field Service Consultant (Consultant)
- Integration Architect (Architect)
- Salesforce Certified Business Analyst (Other)
- Salesforce Certified Marketing Cloud Email Specialist (Specialist)
- Development Lifecycle & Deployment Architect (Architect)
- Tableau CRM & Einstein Discovery Consultant (Consultant)
- JavaScript Developer I (Developer)
- Certified MuleSoft Associate (Other)
- Certified MuleSoft Platform Architect I (Architect)
- Identity & Access Management Architect (Architect)
- OmniStudio Consultant (Consultant)
- Salesforce Certified Marketing Cloud Administrator (Administration)
- System Architect (Architect)
- Industries CPQ Developer (Developer)
- Marketing Cloud Consultant (Consultant)
- Pardot Specialist (Specialist)
- Revenue Cloud Consultant Accredited Professional (Consultant)
- Certified Catalyst Specialist (Specialist)
- Certified MuleSoft Developer II (Developer)

## Languages

- nl
- en
- fr
- de
- es

---
*Profile from [CRM Consulting](https://crm.consulting/company/birlasoft/)*